HILS Annual Impact Report 2018/19

We are delighted to announce that over the last year, HILS has delivered more services than ever before and received our most positive results on the annual client survey!

Every year, HILS conducts a comprehensive survey to ask clients what they think about our services and understand whether we are still having a positive impact on peoples’ lives. This year, we received some fantastic feedback – thank you to everyone who participated! Your comments are vital for us to continue improving and developing new services to help people stay happy, healthy, and independent for as long as possible.

We also collect information about how many services we have delivered and inspiring stories from our clients. Over the last 12 months, we have helped over 14,500 people to improve their health and wellbeing. People such as Patricia (seen here with our Active Ageing Champion, Yvonne) who with a bit of support from HILS has been able to improve her nutrition, become more physically active, and continue living at home following a series of health issues.

You can read all about Patricia, our services, and our feedback in our Annual Impact report. Or, to see our impact at a glance, read our Annual Impact Report Summary.