Community Alarms & Telecare
Community Alarms & Telecare

Community Alarms & Telecare

Apply for a Community Alarm (via Herts Careline)

Community alarms and other telecare equipment support you to live safely and independently in your own home, 24 hours a day, 365 days a year.

The Community Alarm and Telecare service is provided by Herts Careline. HILS installs and maintains the equipment.

Community Alarms

A Community Alarm is a base unit connected to a small button that you wear on your wrist or around your neck.

They are discreet and water resistant.

If you need help they connect you to a Hertfordshire-based control room, 24 hours a day.

Price

Monitoring is £3.25+VAT per week and includes an emergency response service. The equipment and installation is free.

Payment must be made via Direct Debit.

Sign up

To have a Community Alarm installed, please apply via Herts Careline.

HILS will then arrange an installation date and time with you.

Telecare

Telecare is equipment that can support you at home by alerting someone if:

  • you need help
  • you have a fall
  • there is a fire, flood, change in extreme temperature, or a carbon monoxide leak.
  • you have a seizure

Telecare can also help you:

  • manage your medication
  • let your family know you’re okay
  • manage a sensory impairment
  • prevent distraction burglaries, other doorstep scams, and domestic abuse.

 Price

Monitoring is from £3.25+VAT per week*, and includes an emergency response service. The equipment and installation is free.

Payment must be made via Direct Debit.

*Some equipment, with mobile monitoring, is slightly more expensive.

Sign up

To have Telecare installed, a social care professional must assess you and make a referral.

For an assessment from HCC (Hertfordshire County Council), please call 0300 123 40 40 or complete a self assessment.

Further information

For more information on Community Alarms and Telecare - visit the Herts Careline website. or call 0300 999 2 999.

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